Meet & Greet Parking —
How It Works
We're a contracted meet & greet provider and authorised operator at Luton Airport. Your vehicle handover takes place at Level 3, Luton Airport Car Park — not the pick-up/drop-off zone. Here's exactly what to expect.
Full Step-by-Step Guide
Your Complete Journey with Us
From booking online to collecting your car on return — here's every step of the process in full detail.
Book Online — Instant Confirmation
Visit our website, select your dates and complete your booking in just a few minutes. Payment is taken securely online at the time of booking via debit/credit card or PayPal.
- Instant confirmation email sent to your inbox
- Confirmation includes our contact numbers, Level 3 Car Park directions, and all instructions
- No hidden fees — the price you see is the price you pay
Drive to Level 3, Luton Airport Car Park
On the day of your departure, drive directly to Luton Airport Car Park, Level 3. This is our official, authorised handover point — inside the airport car park itself, not the short-stay pick-up/drop-off zone on the roadside.
- Follow signs for Luton Airport Car Park and proceed to Level 3
- Our check-in desk is clearly signposted on Level 3
- The terminal is a short, convenient walk from Level 3
Check In at Our On-Site Desk
Our staff will greet you at our dedicated check-in desk on Level 3. We will verify your booking reference, complete a full vehicle condition check, and take handover of your keys. This is a proper, documented handover — not a roadside key exchange.
- Booking paperwork and ID verified on-site
- Full vehicle inspection and condition report completed
- All vehicles stored securely in the managed Level 3 airport car park
Walk to the Terminal & Fly
With check-in complete, simply walk the short distance from Level 3 to the terminal and head straight through to departures. Leave your car worries with us — we'll take it from here.
- Terminal is a short walk from the Level 3 car park
- Your vehicle is monitored 24/7 throughout your trip
- Our team is on-site around the clock should you need anything
We Bring Your Car to Level 3 — Ready & Waiting
When you land, call us from baggage reclaim using the number in your confirmation email. We'll have your vehicle ready and waiting at Level 3 by the time you arrive — no waiting around, no fuss.
- Call us once when you land, then again when leaving baggage reclaim
- Your car is waiting at Level 3 — not at a separate off-site location
- We monitor all incoming flights — we're aware of delays before you are
Official Handover at
Level 3 Car Park
Many meet & greet operators collect your vehicle at the short-stay pick-up/drop-off zone — a busy roadside area with strict time limits and no on-site facilities. We are different. As a contracted meet & greet provider and authorised Luton Airport operator, we operate from inside the airport car park itself at Level 3.
- Authorised operator — not roadside or drop-off zone
- Dedicated on-site check-in desk at Level 3
- Full vehicle inspection before handover
- Secure, managed airport car park facility
- 24/7 staff — including bank holidays
- Professional, trained staff on every handover
Good to Know
Key Information
Everything you need to know to ensure a smooth experience from drop-off to collection.
Call Us Before You Arrive
Please call us approximately 30 minutes before you reach the airport. This gives our team time to have a staff member ready and waiting at the Level 3 check-in desk.
Your Handover Point
Proceed directly to Luton Airport Car Park, Level 3. Do not head to the short-stay drop-off zone. The car park entrance and Level 3 are clearly signposted from the main airport road.
Professional, Trained Staff
Every member of our team holds a full UK driving licence and is vetted and trained to our exacting standards. Professional service on every single handover.
On Your Return
Call us once as you land, and a second time when you've collected your luggage and are ready to leave the terminal. Your car will be at Level 3 by the time you get there.
24 Hours, 365 Days
We operate around the clock every day of the year — including bank holidays and Christmas. Regardless of your flight time, our team will be there.
Flight Delays
We actively monitor all incoming flights. If your flight is delayed, we're aware before you land. Your car is safe in the managed Level 3 car park for as long as needed — no extra charge for delays.
Ready to Book?
Join thousands of travellers who trust Airport Parking Bay for authorised, professional meet & greet parking at Luton Airport.